Emergency repairs
Round-the-clock response for urgent plumbing failures. Sixty-minute arrival across inner Perth.
- Burst and leaking pipes
- Blocked drains and toilets
- 24/7 after-hours service
Our services
Comprehensive plumbing, delivered with care.
From routine maintenance to complete renovations, our licensed team provides expert plumbing solutions for residential and commercial clients across Perth. Every project begins with a detailed, fixed-price quotation.
Hot water systems
Professional installation, repair and replacement of gas, electric, solar and heat-pump systems.
- Rheem, Bosch, Rinnai
- Continuous flow & storage
- Rebate paperwork managed
Drains and sewer
Advanced diagnostics and repair. CCTV inspection, hydro-jet clearing and trenchless pipe relining.
- CCTV drain inspection
- High-pressure hydro-jetting
- No-dig pipe relining
Renovations & project management
End-to-end delivery of bathroom and kitchen renovations. One contact, accredited trades, fixed price.
- 3D design & fixed quotation
- Single point of contact
- Ten-year workmanship warranty
Gas fitting
Fully licensed gas installation, leak detection and appliance commissioning with on-site certification.
- Cooktops, ovens, hot water
- Leak detection & testing
- Compliance certificate
Leak detection
Non-invasive thermal imaging and acoustic technology to pinpoint hidden leaks with minimal disruption.
- Thermal imaging
- Acoustic detection
- Targeted, low-impact repair
Why Thompson
Our commitment to every client.
Thompson Plumbing has been built on a single principle: deliver what we promise. That commitment is reflected in every appointment, every quotation, and every completed project.
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01
Transparent, fixed pricing
Every project receives a detailed written quotation before work begins. The price you approve is the price you pay — no variations without your prior consent.
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02
Punctual, professional arrival
A thirty-minute arrival window is confirmed by SMS in advance. If we are delayed for any reason, your call-out fee is waived in full.
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03
Fully accredited and insured
Master Plumber accreditation, current gas-fitting licences, and $20 million public liability insurance. Documentation provided on request.
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04
Respect for your property
Drop sheets, shoe covers and dust containment are standard practice on every visit. We leave each site cleaner than we found it.
Our process
A clear, four-step approach.
Transparency and clear communication at every stage — from initial enquiry through to project completion and after-care.
1
Initial enquiry
Contact us by phone, email or online. Every enquiry is answered by a member of our team — never an automated service.
2
On-site assessment
We attend at the agreed time to assess the work required and discuss the options available in clear, practical terms.
3
Written quotation
A detailed, fixed-price quotation is provided for your review. Work commences only following your written approval.
4
Completion and warranty
Every project is backed by a twelve-month workmanship guarantee, with all relevant compliance certificates issued on completion.
Client testimonials
Trusted by clients across Perth.
The majority of our work comes through referral and repeat business — a direct reflection of the relationships we build with every client.
"Thompson responded to our hot water failure on a Sunday morning. A new system was installed by early afternoon, at exactly the price quoted. Highly professional service throughout."
DM
Daniel Martin
Residential client · Mt Lawley
"Thompson project-managed our complete bathroom renovation with exceptional attention to detail. Communication was outstanding throughout, and the finished work is of the highest quality."
PL
Priya Lakshman
Residential client · South Perth
"After three other plumbers failed to locate a slab leak, Thompson identified the issue within twenty minutes using thermal imaging. A significant cost saving and a thoroughly professional outcome."
RT
Robert Thomson
Commercial client · Subiaco
Service areas
Servicing greater Perth.
Our team operates across the Perth metropolitan area, six days a week. If your suburb is not listed, please contact us — we'll advise honestly whether we can assist.
Confirm your suburb- Perth CBD
- Subiaco
- Cottesloe
- Mt Lawley
- South Perth
- Fremantle
- Nedlands
- Claremont
- Leederville
- Joondalup
- Scarborough
- Victoria Park
Frequently asked questions
Common questions.
Do you charge a call-out fee?
We do not charge a call-out fee for quoted work within our standard service area. Diagnostic work is billed at our standard hourly rate, with the first hour absorbed into your project quotation upon acceptance.
What is your emergency response time?
Our response time is within sixty minutes for the inner Perth metropolitan area, including weekends and public holidays. Our emergency service operates twenty-four hours, seven days a week.
Are you licensed and insured?
Yes. We hold full Master Plumber accreditation, current gas-fitting licences, and $20 million in public liability insurance. All relevant documentation is available on request prior to commencement of any work.
Do you manage hot water rebate paperwork?
Yes. We manage all relevant paperwork on your behalf, including the WA water heater rebate and STC documentation for heat-pump installations. You sign once — we handle the rest.
What payment methods do you accept?
We accept all major card payments, bank transfer, and offer Humm financing for projects over $1,000. Payment is due upon completion of work — no deposit is required for standard repair jobs.
Do you provide written warranties?
All workmanship is backed by a twelve-month written guarantee as standard. Renovation projects carry an extended ten-year workmanship warranty, with manufacturer warranties applying to all installed products.
Contact us
Discuss your project with our team.
Tell us about your requirements. We respond to every enquiry within thirty minutes during business hours, with a dedicated team member available to answer your questions.